Help Center

Simply describe your business in the chat box on our homepage. Our AI will generate a complete website for you in about 60 seconds. You can then customize it further by chatting with the AI.

No! Builderlo is designed for everyone. Just describe what you want in plain language, and our AI handles all the technical details.

Yes! Global users get a 7-day free trial on all plans. Bangladesh users enjoy a 7-day money-back guarantee.

AI Credits are used when you ask the AI to make changes to your site. Different tasks use different amounts of credits. For example, generating a homepage uses about 8-12 credits, while minor text edits use 1-2 credits.

You can purchase credit top-ups anytime. Your website stays live even if you run out of credits—you just won't be able to make AI-powered changes until you top up.

Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the change takes effect at your next billing cycle.

We accept Stripe (credit/debit cards) for global users, and SSLCommerz or Grameenphone carrier billing for Bangladesh users.

Yes! Essential and Growth plans include custom domain support. Simply point your domain's CNAME record to our servers, and we'll automatically provision a free SSL certificate.

Absolutely! All websites created with Builderlo are fully responsive and look great on desktop, tablet, and mobile devices.

Yes! The number of websites depends on your plan: Micro and Lite include 1 site, Essential includes 3 sites, and Growth includes 10 sites.

You can chat with our AI support bot anytime, email us at support@builderlo.com, or visit our contact page. Response times depend on your plan's SLA.

Micro/Lite plans: 72-hour email support. Essential plan: 24-hour email support. Growth plan: 12-hour priority support.